The protection of your personal data is of particular concern to us. Your data will be processed by us on the basis of the legal provisions (Data Protection Regulation No 2016/679 - hereinafter "DS-GVO" and the Data Protection Act as amended - hereinafter "DSG").


1. person responsible

The responsible party within the meaning of Art 4 Z 7 DS-GVO is the operator of this website, Falstaff Travel GmbH, FN 504899z, Führichgasse 8, A-1010 Vienna (also referred to as "We ", "Us" in this privacy policy). In the imprint of the website you will also find all necessary further contact details for asserting your rights (point 6.).


2. personal data

We only process the personal data that you make available to us (by visiting our website or by the information you provide in a contact form or newsletter registration), such as: First name, last name, email address, title, address, city, state, postcode, country, IP address; whereby not all of the specified types of data are affected or need to be specified in every case. We do not process special categories of personal data within the meaning of Art. 9 DS-GVO within the scope of this website.


3 Processing of personal data, legal basis

The processing of your personal data is primarily carried out for the fulfilment of a contract or for the implementation of pre-contractual measures (Art 6 para 1 lit b DS-GVO), as we cannot prepare, conclude or fulfil a contract with you without this data. Furthermore, the processing is carried out to protect our legitimate interests or the legitimate interests of third parties (Art 6 para 1 lit f DS-GVO), in particular also for the purposes of the operational security of the website, claims management, direct marketing in analogue and digital form, existing customer advertising, statistical evaluation and the improvement of our range of services and its quality (for the right of withdrawal, see point 6.).


If you subscribe to our newsletter (see point 10.), Art 6 para 1 lit a DS-GVO also serves as the legal basis for data processing, based on your voluntary declaration of consent:


By clicking on the "Send" field, I agree that Falstaff Hotel Collection GmbH may store and process the personal data I have provided for the purpose of sending me this newsletter. I agree to receive these newsletters in accordance with § 107 TKG. Once I have given my consent, I can revoke it at any time without any detrimental consequences for the future (see also point 6.).


We will only process your personal data to the extent covered by the DS-GVO and the DSG. As a rule, your personal data will not be transferred to third parties. If - for example for the fulfilment of a contract - a transfer to third parties should be necessary, this transfer will take place in accordance with the provisions of the GDPR. In this case, we ask you to also observe the data protection declarations of these third parties, as these may apply. An exception to this is the use for statistical and similar purposes; however, no personal data will be transmitted for this purpose, but only anonymised data that does not allow identification of a natural person and cannot be assigned to a specific natural person (see also points 8, 9).


4. data security

Your personal data is protected by organisational and technical measures, such as protection against unauthorised access and technical data security precautions.


Please note, however, that despite these efforts, it cannot be completely ruled out that data disclosed by you via the Internet could nevertheless be viewed and potentially used by other persons. We can therefore accept no liability or responsibility for errors in data transmission or unauthorised access by third parties (e.g. hacker attacks, spyware, malware etc).


5. retention of personal data

Your personal data will only be stored by us for as long as is necessary for the fulfilment of contractual or legal obligations (corresponding storage obligations may arise, for example, in particular from tax law regulations or from product liability regulations). If this necessity is no longer given, the data will be deleted.


6. information, deletion, right of appeal

Subject to the existence of any legal obligations of confidentiality, you have the following rights:


- The right to receive information at any time about your stored personal data, its origin, the purpose of processing and, if applicable, the recipient of this data (Art. 15 DS-GVO).

- The right to request the rectification, transfer, restriction of processing, blocking or deletion of your data if it is inaccurate or the basis for the data processing ceases to exist (Art 16, 17, 18, 20 DS-GVO).

- The right to object to the processing of your personal data on the basis of Art 6 (1) (f) of the GDPR ("safeguarding legitimate interests") (Art 21 of the GDPR). Please note that a possible objection has no influence on the permissibility of the processing of personal data on the basis of other permissible grounds according to Art 6 DS-GVO.

- The right to revoke consent to the processing of personal data granted under Art 6 (1) (a) of the GDPR (Art 7 of the GDPR). Please note that a possible revocation has no influence on the permissibility of processing personal data on the basis of other permissions according to Art 6 of the GDPR.


We kindly ask you to direct all such claims to one of the contact options/contact persons indicated in our website imprint.


We would like to point out that a possible objection has no influence on the permissibility of the processing of personal data on the basis of other permissions according to Art. 6 DS-GVO.


If you are of the opinion that the processing of your personal data violates applicable data protection provisions or that your claims under data protection law have been violated in any other way, you have the right to lodge a complaint with the competent supervisory authority (pursuant to Art 77 DS-GVO).


7. use of cookies

In order to design the website according to your needs and to collect certain information, we use various technologies, including so-called cookies. Cookies are used to simplify internet use and communication.


Cookies are small text files that our website sends to your browser and are stored on your computer as an anonymous identifier. The purpose of these cookies is, for example, to better control the connection during your visit to our website and to provide more effective support when you return to our website. Without this temporary "caching", some applications would require you to re-enter information you have already entered. A cookie only contains the data that a server outputs and/or the user enters on request (e.g. structure: details of domain, path, expiry date, cookie name and value). Cookies therefore contain purely technical information, no personal data. Cookies cannot spy on the user's hard drive, cause damage or the like.


The following types of cookies may be used:

- Session cookies: These are automatically deleted when the internet browser is closed.

- Persistent cookies: These remain stored on your computer for a certain period of time, the duration depending on the stored expiry date.

- Third party cookies: These may include, in particular, cookies from various social media platforms (such as Facebook, Twitter, You Tube, Instagram, Pinterest, Flickr etc) or other internet service providers (such as Google). These cookies collect information such as length of stay, page impressions, movement via links, etc. They are used, for example, to send certain advertisements. They are used, for example, to display certain advertising content based on search histories, visited websites and the like. These cookies cannot be read by us.


If you wish, you can generally suppress the storage of cookies (or certain types of cookies) via your web browser or decide whether you want them to be stored or not via a message. However, not accepting cookies may mean that some pages are no longer displayed correctly or that usability is restricted.


8. analytical tools

The website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on the website/platform, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website/platform, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at this link:


Google offers to prevent the collection of data by Google Analytics. To do so, please visit the corresponding Google website.


9. Facebook plugins

This website uses Facebook social plugins, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA; "Facebook"). The plugins are recognisable by the Facebook logo or the terms "Like", "Like", "Share" etc. in Facebook's colours (blue and white). The plugins are only activated when you click on the corresponding buttons. You have the option of activating the plugins once or permanently. The plugins establish a direct connection between your browser and the Facebook servers. We have no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook servers. The plugin informs Facebook that you as a user have visited this website. There is a possibility that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, the aforementioned information will be linked to it. If you use the functions of the plugin - for example, by sharing a post or clicking the "Like" button - the corresponding information is also transmitted to Facebook and may be linked to your Facebook account. You can only prevent this by logging out before using the plugin. For more information on the collection and use of data by Facebook, your rights in this regard and ways to protect your privacy, please see Facebook's privacy policy.


10 Newsletter

You have the option of subscribing to our newsletter via the website. This is of course on a voluntary basis and can be cancelled at any time. For inclusion in our newsletter database, we need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have registered for this newsletter, you will receive an e-mail message with a link to confirm your registration ("double opt-in"). You can cancel your subscription to the newsletter at any time; to unsubscribe, please use one of the contact options provided in the website imprint or click on the unsubscribe link contained in each issue of the newsletter.


11. reservation of right of modification

We must reserve the right to adapt this data protection declaration if necessary, for example to reflect legal developments in the area of data protection. The adapted/amended data protection provisions will then apply to future use of our website. We therefore recommend that you consult them from time to time.